PRIVACY POLICY AND PROTECTION OF PERSONAL DATA – CUSTOMER
In accordance with Law 81 of March 26, 2019, on the Protection of Personal Data, below is our policy for the processing of your personal information.

What information is collected?
When you download the app on your mobile device, through App Store or Google Play, or when you register on our website www.smartrans.net , the system will ask you to enter data such as: your name, country and address details, phone numbers, email, zip code, company where you work, which will be collected and stored in our system.
Smartrans collects location data from the user, in the use of the application and in the background, to show the current location so that the customer can see the logistics of the packages that are moving to the destinations requested by the customer. When Smartrans is closed it does not share location.

To give you access to our application and personalize your experience, and better respond to your individual needs.
To improve our website, based on the information and feedback we receive.
To improve customer service: your information helps us to effectively respond to your requests and support needs. Your information, whether public or private, will not be sold, exchanged, or transferred to any other company for any reason whatsoever, without your consent, except for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey.

Our website and mobile application have an SSL (Secure Socket Layer), to maintain a secure connection, as well as to protect the confidential and sensitive information you submit to our system.

No, SMARTRANS does not sell, trade, or otherwise transfer your personal information to third parties. Trusted third parties who assist us in operating our website, conducting our business and servicing you are excluded, so long as those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law and enforce our site policies.

At our discretion we may include or offer third party products or services on our website or mobile application. Such sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and mobile application and welcome any feedback about these sites.

If we decide to change our privacy policy, we will post those changes on our website, mobile application or via email to the following account: [email protected]

The contents, pages and screens of the website and mobile application, together with the color logo and the SMARTRANS trademark are the property of SMARTRANS, S.A., and are registered under the laws of Panama. In no case may any of them be used without our written authorization. The information, images and graphic contents may not be copied, modified, reproduced, totally or partially, nor published or distributed for commercial purposes.